Customer Service Representative APPLY NOW

Makati, Philippines
Full time

Works with clients who have complaints, orders, or require information about products/services purchased from the organization. Helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics, and maintaining expert knowledge about company products or services to best help customers.


  • Providing introductory information to new customers
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service

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