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Diamond Specs: Approx. 0.30ct-0.31ct K I1 Round Diamond | 100% Genuine Earth-Mined Diamond
Certification: IGI Certificate
Jewelry Metal: 18kt White Gold
JEWELRY CARE GUIDE
Protecting your Fine Jewelry
Dos:
JEWELRY WARRANTY & DISCLAIMER
RETURN POLICY
Protecting your Fine Jewelry
Dos:
- Use mild soap cleaners and soft bristled brushes to clean your jewelry
- You may have your jewelry cleaned and re-polished for free at any of our LVNA branches
- Do not wear your jewelry while sleeping
- Do not wear your jewelry during heavy sports activities
- Avoid having your jewelry come in contact with harsh chemicals
JEWELRY WARRANTY & DISCLAIMER
- LVNA offers a lifetime warranty on basic cleaning and re-polishing on all items purchased from us.
- Made-to-order, modified/resized jewelry can NOT be returned or exchanged.
RETURN POLICY
- Diamond inclusions/blemishes (natural flaws) are NOT considered as defects
- Only items with defect/s are allowed for return or exchange (within 5 business days upon receiving the item)
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging
- You shall be required to provide us with the receipt and proof of purchase
- Refund of your purchase will only be allowed if replacement is not possible
- To start a return, you may contact us at [email]
- Items sent back to us without first requesting a return will not be accepted
All our ready-made rings are currently at US 6.5 standard. We offer FREE one-time resizing on all our rings up to Size 9US. Additional ₱4,000 applies for Size 9.1US up to Size 13US.
Resizing may take 5 to 7 working days depending design complexity.
Resized or modified rings will not be eligible for returns & exchange.
Don’t know your ring size? See our guide on how to find your ring size at comfort of your home
Resizing may take 5 to 7 working days depending design complexity.
Resized or modified rings will not be eligible for returns & exchange.
Don’t know your ring size? See our guide on how to find your ring size at comfort of your home
LOCAL SHIPPING
The LVNA Brand takes pride in its 100% efficiency when it comes to jewelry delivery. We deliver with safety, security and insurance through our partner courier, LBC! Expect your shipment to arrive:
PARTNER COURIER: LBC
2 to 5 Business Days delivery within Metro Manila
2 to 7 Business Days delivery outside Metro Manila
INTERNATIONAL SHIPPING
LVNA offers international shipping via FedEx International Priority worldwide for an additional flat rate of PhP4,500. Packages sent outside of the Philippines take 3 to 7 business days to arrive at your door. LVNA is not responsible for any local customs taxes that may be levied in your country.
GLOBAL COURIER : FedEx
Additional Shipping Fee : PhP4,500 3 to 7 Business Days Delivery
*Processing and shipping of orders may be subject to delays due to the sudden increase in orders during "BER" months as well as resizing and repair time frames. Email orderstatus@lunabydrakedustin.com for fast and prompt response regarding the status of your order!
The LVNA Brand takes pride in its 100% efficiency when it comes to jewelry delivery. We deliver with safety, security and insurance through our partner courier, LBC! Expect your shipment to arrive:
PARTNER COURIER: LBC
2 to 5 Business Days delivery within Metro Manila
2 to 7 Business Days delivery outside Metro Manila
INTERNATIONAL SHIPPING
LVNA offers international shipping via FedEx International Priority worldwide for an additional flat rate of PhP4,500. Packages sent outside of the Philippines take 3 to 7 business days to arrive at your door. LVNA is not responsible for any local customs taxes that may be levied in your country.
GLOBAL COURIER : FedEx
Additional Shipping Fee : PhP4,500 3 to 7 Business Days Delivery
*Processing and shipping of orders may be subject to delays due to the sudden increase in orders during "BER" months as well as resizing and repair time frames. Email orderstatus@lunabydrakedustin.com for fast and prompt response regarding the status of your order!
ONLINE PAYMENT CHANNELS
Straight Payments for VISA and Mastercard Cardholders
Bank Transfer
Drake-Dustin Jewelry/Dustin Lester F. Ibay
BDO (0073-68013226)
BPI (256-001-9745)
Unionbank (1030-10000-718)
Security Bank (000-00206-69256)
Paypal
IN-STORE PAYMENT OPTIONS
3-6 months 0% Installment for the following bank credit card holders:
BPI
BDO
Metrobank
Security Bank
RCBC
Straight Payments for VISA and Mastercard Cardholders
Bank Transfer
Drake-Dustin Jewelry/Dustin Lester F. Ibay
BDO (0073-68013226)
BPI (256-001-9745)
Unionbank (1030-10000-718)
Security Bank (000-00206-69256)
Paypal
IN-STORE PAYMENT OPTIONS
3-6 months 0% Installment for the following bank credit card holders:
BPI
BDO
Metrobank
Security Bank
RCBC
Want to view the jewelry at your nearest LVNA branch?
Send us a message on any of our branch contacts below to schedule a viewing appointment for a safe and personalized shopping experience!
LVNA Estancia Mall, Ortigas, Pasig City
Viber: +63 948 948 5755 (Marilyn)
Instagram: @lunabydrakedustin.estancia
LVNA Shangri-La Plaza Mall, EDSA, Mandaluyong
Viber: +63 947 835 4783 (Noemy)
Instagram: @lunabydrakedustin.shangrila
LVNA Uptown Mall BGC, Taguig City
Viber: +63 966 612 8413 (Lowell)
Instagram: @lunabydrakedustin.uptown
LVNA Molito Lifestyle Center, Alabang
Viber: +63 999 199 8952(Nathalia)
Instagram: @lunabydrakedustin.molito
LVNA Il Terrazzo Mall, Quezon City
Viber: +63 905 506 7959
Instagram: @lunabydrakedustin.ilterrazzo
It is our goal to provide you with the finest jewelry deserve the most & customer service experience no less than you deserve. Contact our dedicated support e-mail, should you need assistance with your jewelry investment pieces.
Order & Delivery Status
Email us at orders@lunabydrakedustin.com
Payments & Billing
Email us at payments@lunabydrakedustin.com
Product Concerns
Email us at products@lunabydrakedustin.com
Jewelry Repair Services
Email us at repairs@lunabydrakedustin.com
General Enquiry
Email us at info@lunabydrakedustin.com
Legal & Management
Email us at legal@lunabydrakedustin.com or executives@lunabydrakedustin.com
Order & Delivery Status
Email us at orders@lunabydrakedustin.com
Payments & Billing
Email us at payments@lunabydrakedustin.com
Product Concerns
Email us at products@lunabydrakedustin.com
Jewelry Repair Services
Email us at repairs@lunabydrakedustin.com
General Enquiry
Email us at info@lunabydrakedustin.com
Legal & Management
Email us at legal@lunabydrakedustin.com or executives@lunabydrakedustin.com
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